Mapian | Privacy Policy
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Privacy Policy

Mapian Mobile Techonologies Inc.
Privacy Policy


Mapian Mobile Technologies Inc. (“Mapian”/“we”/”us”) is committed to protecting your privacy. We make the website (the “Website”) the mobile device application (“App”) available together with our services as further described in our Terms of Use (the “Services”). This Privacy Policy describes how we collect, store, use and distribute information about our users through the App and Services.


Consent: By using the Website, App or our Services you consent to the use of your Personal Information as described in this Privacy Policy.  Except as set forth in this Privacy Policy, your Personal Information will not be used for any other purpose without your consent. We will not actively collect Personal Information for the purpose of sale or marketing in a way that specifically identifies the individual.  In other words, we don’t sell customer lists. You may withdraw your consent to our processing of your Personal Information at any time.  However, withdrawing consent may result in your inability to continue using the Website, App and/or the Services.


Collection of Information: We aim to collect, use and disclose only such information as is required to enable us to manage your account, to provide the Services, to maintain our customer/visitor lists, to respond to your inquiries or provide feedback, for identification and authentication purposes and for service improvement. We will maintain the confidentiality of any contact information you provide to us on signing up for our Services or contacting us with questions or for further information and we will use it only for the purposes for which we have collected it (subject to the exclusions and disclosures we have listed below), unless you agree that we may disclose it to other third parties.


Two types of information may be collected through the App and our Services: Personal Information and Non-Personal Information. This Privacy Policy does not extend to the collection, use or disclosure of the following information which is currently not limited by applicable privacy laws: (a) information that is publicly available, such as names, addresses, telephone numbers and electronic address when listed in a directory or made available through directory assistance; or (b) Non-Personal Information (as defined further below).


“Personal Information” is personally identifiable information, such as your name, address, e-mail address, credit card information, birth date and gender.  At the time of collection, we will clearly identify the information being collected and the purposes for which it will be used.  It is always your choice whether or not to provide Personal Information but if you choose not to provide certain requested Personal Information, in some instances you may not be able to register to use the Website or App or be able to access and use the App at all.  In other instances, your choice not to provide certain other Personal Information may mean that you will not be able to use certain features of the Website or App. We may collect Personal Information when you register for the Services, when we communicate with you, if you make any service purchases or from user support services and surveys.


“Non-Personal Information” is information of an anonymous nature, such as an Internet Protocol Address (IP Address), provided the IP address is stripped of all personally identifiable information, and the type and version of browser or operating system being used by visitors to the Website and/or users of the App.  Aggregate information, such as demographic statistics of our users (e.g. average age or geographical allocation of our users), number of visitors, what pages users access or visit, and average time spent on the Website or App is not considered Personal Information.  Similarly, business contact information such as the name, title, business address, or telephone number of a business or professional person or an employee of an organization is not considered Personal Information.


Although the use of certain Non-Personal Information collected, used or disclosed through the Internet as described herein is not restricted (and to the extent that such is the case, the obligations under this Privacy Policy do not apply to such information), we provide information in this Privacy Policy about the collection of such information for the sake of transparency with respect to the operation of the Website and App.  Such Non-Personal Information is collected or derived by us in the course of operating the Website and App.  For example, our web servers may automatically collect Non-Personal Information that is provided through your browser or stored in a cookie when you choose to visit the Website.


What Information We Collect

Account Information. You must be at least eighteen (18) years old to register for an account and use the Services. When you first launch the App and/or the Sites, you will choose a user id and provide your name, email address and, optionally, your mobile phone number.
We may also collect the following information:


Device Phonebook. We may, with your consent, collect information from your device’s phonebook.  We do this so that you can share Mapian with your phonebook contacts.  You can always revoke this consent by changing the settings on your device.


Geolocation Data. We ask you to share your location information from your mobile device and/or computer.  If you choose not to, the Services will not function.  Location information is used to place you in the world and as explained below.  You can revoke your consent by changing the settings or preferences on your device and/or computer or by deleting Mapian from your device.  If you do not want Mapian to use location information from your computer, you should also clear your browser history (where location information is stored).


Your Content and Usage. We collect any content you submit to the Services.  The content includes anything in or attached to your posts (for example, photos and links), votes, as well as information about when you submitted the content, when it was viewed, and other activities.


Telephone Number. We may ask you to provide and verify your telephone number.  This process may be triggered, for example, if you want to post content, share a post or if we suspect improper activity on your account.  It may also be triggered if you log in to a Site so that we can connect your Site usage with your App usage.


Other Information you Provide to Us. When you contact or otherwise communicate with Mapian, we will collect any information you volunteer.


Information We Collect Automatically. We may automatically collect information about your use of the Services such as: access time, device ID, application ID or other unique identifier; domain name, IP address, screen views; geo-location data (with your permission); language information; device name and model; operating system information; your activities within the Services; and the length of time that you are logged in.  We may combine this information with other information that we have collected about you.


Social Media Sites. You can like us on Facebook, follow us on Twitter, and promote us on other social media sites.  We collect information about who has liked us or followed us.  However, we don’t associate your social media account with your Mapian account.  You may also share Mapian invite codes through Facebook, Twitter, Instagram, and other social media accounts.


How We Use Information We Collect

In general, we use the information we collect from and about you to provide and operate the Services, respond to your requests, and to provide customer service and technical support.  We may also use information:


  • To place you in your area so that you can post and review content based on your current location.
  • To tag your post with city-level location information.
  • To tailor the information that we may send or display to you, offer location customization, send you push notifications and alerts, and to otherwise personalize your experiences while using our Services.
  • To send you notices.
  • To display advertising, including advertising that is targeted to you based on your location, as well as your Mapian activities.
  • Verify your identity and prevent spam or other unauthorized or illegal activity.
  • To better understand how users access and use our Services, both on an aggregated and individualized basis, in order to improve our Services and respond to user desires and preferences, and for other research and analytical purposes.


Where Information is Stored and Processed

Mapian is based in Canada.  No matter where you are located, you consent to the processing and transferring of your information in and to Canada and other countries.  The laws of Canada and other countries governing data collection and use may not be as comprehensive or protective as the laws of the country where you live.  .  Additionally, we use AWS servers located in Oregon, and accordingly, your personal information may be available to Canadian and/or United States government or its agencies under lawful order, irrespective of the safeguards we have put in place for the protection of your personal information.


How We Share Information

You can control who views your content; each post you make can be made available only to friends you select, to all friends, or to the public.  If you don’t want to share something publicly, don’t post it.  Mapian is a social network, and the content you post may be shared with and viewable by others.  We identify you by user id to other Mapian users.  However, we cannot prevent others from determining your identity from the content you post or how you share content through third party sites.


The information we collect, including personally identifiable information, may be shared as follows:


  • Mapian Users. Certain information that you post, such as comments, replies and other information is publicly available. We cannot control how such information is used by others.  Any photos you post through the App are available and visible to the users you choose to share with (select friends, all friends, or all users).  We cannot control how any information is used by others, regardless of settings of the post. Users can also freely share any Mapian content, if the post has been shared to them through other third party sites like Facebook, Twitter and Instagram.  Public posts may be publicly distributed outside of Mapian by us or third parties.
  • Service Providers. We may disclose the information we collect to third party vendors, service providers, contractors or agents who perform functions on our behalf.
  • Third Parties and Partners. We may share the information with our third party partners, including advertisers and researchers. For example, if you post content that mentions one of our advertisers, we may share that content with them.  Or, we may work with a researcher to analyse the content on a particular feed.
  • Aggregate and De-Identified Information. We may also share aggregate or de-identified information about users with third parties for marketing, advertising, research or similar purposes.


Invite Contacts

You can choose to “Share Mapian” by inviting contacts via email, text or other means.  You choose what contacts to invite and when to invite them.  If you invite a contact, we will generate a invite code which you can choose to send via your mobile device.


Your Content

You can delete content you have posted.  Content you delete will be hidden from other users.  However, Mapian may maintain a copy of such content in our records.


Push Notifications/Alerts

We may send push notifications or alerts to your device.  You can deactivate these messages at any time by changing the notification settings on your device or by changing your Mapian settings.



“Cookies” are small data file identifiers that are transferred to your computer that allow us to recognize your browser and transfer information about you and your use of our Services. For example, cookies that we use tell us how many times you have visited one of our Sites.  We use “persistent” cookies to save your login information for future logins to the Services. We also use “session ID” cookies to enable certain features of the Services, to better understand how you interact with the Services and to monitor aggregate usage by users and web traffic routing on the Services. Unlike persistent cookies, session ID cookies are deleted from your computer when you log off from a Service and close your browser.  You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from our Sites.  If you do not accept cookies, you may not be able to use all portions of the Services or all functionality of the Services.


Third Party Analytics

We may use automated devices and applications, included those offered by third parties to evaluate usage of our Services.  We also may use other analytic means to evaluate our Services.  We use these tools to help us improve our Services, performance and user experiences.  The information collected may include unique device identifiers, device manufacturer and operating system, IP address, browser type, session start/stop time, and user activity.


To learn how Google Analytics uses your data from the Sites and how to opt out of collection of your information by Google Analytics via the Sites please visit and  To learn how Optimizely uses your data from the Sites and how to opt out, please visit and


Third Party Ads

We may display ads to you (including in-app ads), and we may target those ads based on your location, your Mapian activities, and other criteria (e.g., the time of day).  We do not currently respond to do-not-track signals that may be sent from your device.. Third party web advertisers may set cookies. These cookies allow the advertisement server operated by that third party to recognize your computer each time they send you an online advertisement. Accordingly, advertisement servers may compile information about where or whether you viewed their advertisements and which advertisements you clicked on. This information allows web advertisers to deliver targeted advertisements that they believe will be of most interest to you.  The Privacy Policy applies to cookies placed on your computer by us, but does not cover the use of cookies by any third-party web advertisers.  For the privacy practices of such third-party web advertisers, you should consult the applicable privacy policy for the relevant third-party web advertiser(s).


Third-Party Links

Our Services may contain links to third-party websites.  Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third party websites.


Important Exceptions: We may disclose your Personal Information to third parties without your consent if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other App members, other users of the Services, or anyone else (including the rights or property of anyone else) that could be harmed by such activities.  We may disclose Personal Information when we believe in good faith that such disclosure is required by and in accordance with the law.


We may also disclose your Personal Information in connection with a corporate re-organization, a merger or amalgamation with another entity, a sale of all or a substantial portion of our assets or stock, including any due diligence exercise carried out in relation to the same, provided that the information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring the information.


Security: The security of your Personal Information is important to us.  We use commercially reasonable efforts to store and maintain your Personal Information in a secure environment.  We take technical, contractual, administrative, and physical security steps designed to protect Personal Information that you provide to us.  We have implemented procedures designed to limit the dissemination of your Personal Information to only such designated staff as are reasonably necessary to carry out the stated purposes we have communicated to you.


You are also responsible for helping to protect the security of your Personal Information.  For instance, never give out your email account information or your password for the Services to third parties.


Retention: We will keep your Personal Information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you.  We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery, or if required by law. All retained personal information will remain subject to the terms of this Privacy Policy.  If you request that your name be removed from our databases, it may not be possible to completely delete all your Personal Information due to technological and legal constraints.


Amendment of this Policy: We reserve the right to change this Privacy Policy at any time.  If we decide to change this Privacy Policy in the future, we will post an appropriate notice on the home page at  Any non-material change (such as clarifications) to this Privacy Policy will become effective on the date the change is posted and any material changes will become effective 30 days from their posting on the Website and App.  Unless stated otherwise, our current Privacy Policy applies to all Personal Information that we have about you.  The date on which the latest update was made is indicated at the bottom of this document.  We recommend that you print a copy of this Privacy Policy for your reference and revisit this policy from time to time to ensure you are aware of any changes.  Your continued use of the Website and App signifies your acceptance of any changes.


Access and Accuracy: You have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that information.  Upon receipt of your written request, we will provide you with a copy of your Personal Information although in certain limited circumstances, we may not be able to make all relevant information available to you such as where that information also pertains to another user.  In such circumstances we will provide reasons for the denial to you upon request.  We will endeavor to deal with all requests for access and modifications in a timely manner.


We will make every reasonable effort to keep your Personal Information accurate and up-to-date, and we will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate.  As appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your information.  Having accurate Personal Information about you enables us to give you the best possible service.


Contact Us

If you have questions about the privacy aspects of our Services or would like to make a complaint, please contact us at


Last Updated January 26, 2016